TechTroid provides a comprehensive array of technical support services including:
End User Support
Your employees don’t need to be technology experts to get their work done. Whenever they experience any technical difficulties we will be there to help, making sure your workers spend their valuable time productively and not attempting to resolve technical issues that may often be outside their areas of expertise.
Whatever your business field may be we guarantee we can provide detailed and knowledgeable support for your core day-to-day specialized business applications, often known as vertical applications. Due to our extensive experience in providing support to a large number of companies throughout the years our technology experts are well versed in supporting all industry standard software in the fields of accounting, healthcare, legal, financial services, real estate, manufacturing, construction, retail, hospitality, and much more.
Your network is your communication lifeline and when your network is down so is your business. We hold the most recent Cisco networking certifications and have a proven track record of resolving all network related issues in record times regardless of cause – hardware failure, software configuration, or human error.
Server Technical Support
Your servers carry the load of your day-to-day business activities and are a vital part of your IT infrastructure. We are Microsoft and Linux certified and are able to remotely configure and troubleshoot any distributions you have installed. We can also provide on-site support for hardware failures or upgrades if necessary.
Mobile Device Technical Support
Contemporary businesses always have employees on the go and maintaining communication and file and data sharing through your mobile device is already considered a standard business practice. Our team of technology experts are equally comfortable providing high-quality support for your Apple, Android, or Blackberry mobile devices.